Exclusive: Take a Look Behind the Phone Lines!

Live Music Week happens bi-annually at WERS to raise money to keep our station running. We ask if you can pledge your support in order to keep us live on air, bringing you live performances from your favorite musicians. Pledges can be made here

Here at the WERS studio, Live Music Week is taking place. You know how it works – you hear the number on the air or see it on the website – and then if you want to, you call in and pledge your support. But who are those disembodied voices at the end of the line and where does this magic happen?

When you walk through the doors on your way to the action, there are signs everywhere, one of which includes the goal poster – A pyramid that reaches all the way up to $115,000, which we here at WERS are attempting to reach this week. In the newsroom is a bank of computers, where members of the staff have been taking listeners’ calls and pledges. As the DJ says the number on air, calls come in and pledges are taken. As the caller relays information, one of our staff enters their information into an online form.

But that’s not all that happens here! Because WERS values personal interaction with its listeners, chances are if you call in you’ll have an actual conversation with someone while they help you. Our phone operators love talking to listeners – and they have some interesting stories to share from their time taking calls here during Live Music Week.

By Madelyn Reese

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Emerson College

To all WERS Members & Volunteers

THANK YOU! We had an awesome Live Music Week because of you! We exceeded our goal of 1000 donors and we couldn’t have done it without your support! We are working on sending your gifts now and you can expect to have them in 4 to 6 weeks. If you have any questions or concerns, […]